How do you get things done?

Today we are going to go a little off the path of dealing with real estate and go more into the business side. We are going to ask a few questions in hopes of getting some answers.

The topic today is how do you get things done? Let me explain, it seems that everything that we try and get done we hit walls. The walls we hit are unexpected and sometimes confusing. A trend I see today in our society is one that there is not pride in doing a good job. Often the blame is diverted and services are not complete. Finding someone to get the job done, do it right and call you when it’s done is next to impossible.

Here is one example, the company, Arizona 360 Realty, was having some advertising done by a local well known company. We had problem after problem every time something was presented to us, it was wrong. After weeks of trying to get this done correctly we decided to cut our loss and get our money back. Hoping we could find someone else to complete the job. We had countless hours invested, as well as the time lost in advertising. I talked to the manager and he said that he was sorry and that is not the way they did business. But before he could return the money the owner had to review the problems. We thought that was a great idea.

When the owner saw the product he agreed that it was not correct. All seems good right? We told him we were not happy and wanted have our money returned. The owner started yelling at me! Yes yelling, told me that he had time invested and how dare I just walk away, as well as many other more harsh words. There was no apology, or acknowledgement of our time. Then he said he did not want to do business with me? So I guess we were fired for lack of their performance.

We have encountered this in almost every task we have taken on. From government agencies that have incorrect information published, and when you present what they asked for they tell you it is wrong and you have to come back with the “correct” information. But they don’t tell you what that “correct” information is. Or software purchased for the company was guaranteed to have customer support and when you have a problem no one is available. Deadlines missed, information incorrect, no customer support, the list goes on.

Our goal at Arizona 360 Realty is to bring back the personal pride in doing a good job and providing our customers with what they need. We will answer the phone, and we will provide the best service possible. And if you have a problem we will do everything we can to resolve it. We will also compose a group of people we work with that provide the same type of service. Lenders, inspectors and title companies and most important our agents that will work hard for you.

So our question for you today is: What do you do to get things done? Please leave comments, we value your comments and opinions to help us provide better service and help us get things done.

And when you are surfing the web today visit our website: www.sellaz360.com